Privacy Policy jeli333 – Our Commitment to Protecting Your Personal Data

This Privacy Policy explains how jeli333 ("we", "our platform") collects, uses, discloses and protects your personal information when you use our online gaming platform, browse jeli333.com or use the jeli333 mobile app.

We take our responsibility for protecting your personal data seriously. Every process involving member data at jeli333 is designed with security and privacy as priorities from the very start — not merely to meet regulatory requirements, but because this is how we run our business with full integrity.

This policy applies to all registered members, website visitors and jeli333 mobile app users. It does not apply to third-party websites or services that may link to or from our platform.

Jeli333 collects personal information through several means — directly when you provide it, automatically through platform usage, and through identity verification (KYC) processes. Below is a summary of the data types and how they are used:

Jeli333 uses collected information for legitimate, clearly stated purposes. We will not process your data for purposes other than those stated below without obtaining your consent first:

• Service provision: Allows you to register an account, make deposits and withdrawals, play games, and access all jeli333 platform features
• Identity verification (KYC): Verifies your identity to meet regulatory obligations related to anti-money laundering and fraud prevention
• Account security: Detects and prevents unauthorized access, fraud, and suspicious activity on your account
• Customer support: Enables our team to resolve your queries and issues quickly and accurately
• Legal compliance: Fulfills the reporting and documentation obligations set by the relevant authorities
• Service improvement: Analyzes usage patterns (without identifying individuals) to improve the jeli333 platform
• Marketing communications: Sends information about promotions and new offers, subject to your preferences

Data protection is not just a feature — it is the cornerstone of trust that defines the relationship between jeli333 and every one of our members. We implement the following technical and organizational measures to keep your data secure:

• 256-bit SSL encryption: All communications between your device and jeli333 servers are protected with industry-standard encryption.
• Secure data storage: Your personal information is stored on servers protected by multiple layers of security, including firewalls and strict access controls
• Two-factor authentication (2FA): An additional security layer is available on all jeli333 accounts to prevent unauthorized access
• Continuous monitoring: Automated monitoring systems operate 24/7 to detect suspicious or unusual activity.
• Staff training: All jeli333 staff who handle personal data receive regular data protection training.
• Security audits: Security audits are conducted periodically by independent parties to identify and address any vulnerabilities

Jeli333 does not sell, rent, or trade your personal information to any party for their own marketing purposes. Full stop. However, there are limited situations where we share data with certain parties:

• Payment processors: Required transaction information is shared with registered payment service providers such as FPX operators and digital wallets to process your deposits and withdrawals
• Gaming service providers: The minimum data required to deliver a seamless gaming experience is shared with game providers that partner with jeli333.
• Legal authorities: jeli333 will disclose information when required by court order, lawful authority request, or applicable legal obligation.
• Analytics partner: Aggregated and anonymised data (containing no individually identifiable information) may be shared with analytics partners for service improvement purposes.

All third parties that share data with jeli333 are bound by strict data protection agreements and are prohibited from using that information for any purpose other than what is specified. jeli333 remains accountable for data shared with third parties on our behalf.

The jeli333 platform uses cookies and similar technologies to enhance the user experience, maintain login session security, and analyze how our platform is used. The following are the types of cookies we use:

• Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they enable the platform to operate.
• Functional cookies: Saves your preferences such as language settings and display theme to streamline your experience during each visit
• Analytics cookies: Helps us understand how members interact with the platform — data is collected in aggregate and does not identify individuals
• Performance cookies: Helps us identify technical issues and optimize platform performance for a smoother gaming experience

You can manage or disable certain cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the jeli333 platform.

As a jeli333 member, you have clear and enforceable rights over your personal data. We are committed to making it easy for you to exercise these rights without unreasonable barriers or delays:

• Right of access: You have the right to request a copy of all personal information jeli333 holds about you. This request will be processed within 30 days.
• Right to rectification: If your information is inaccurate or incomplete, you may request a correction through your profile settings or customer support.
• Right to erasure: Under certain circumstances, you have the right to request deletion of your personal data. Please note that we may need to retain certain records to fulfil our legal obligations.
• Right to restriction: You may request that we restrict how we process your data during any dispute or investigation.
• Right to data portability: You have the right to receive your data in a machine-readable format for transfer to another service provider.
• Right to object: You may object to the processing of your data for direct marketing purposes at any time.

The jeli333 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect, store or process personal information from individuals under the age of 18.

If we discover that we have inadvertently collected personal information from a child, we will take immediate steps to delete that information from our systems and close the associated account. If you believe a child has registered an account at jeli333, please contact our support team right away.

Jeli333 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology used. The latest version will always be available on this page with an updated effective date.

For significant changes, we will notify members via:

• In-app notifications on jeli333 or the website
• Email to the address registered in your account
• Prominent information banner on the login page

Continued use of the jeli333 platform after changes to the Privacy Policy take effect is considered acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your privacy.

If you have any questions, concerns or complaints regarding this Privacy Policy or how jeli333 handles your personal information, we are here to help. Our data protection team can be reached through the following methods:

• Live Chat: The fastest way — click the chat icon within the jeli333 platform or app for a response within minutes.
• Email: [email protected] — we aim to respond within 24 hours on business days
• FAQ Section: Visit FAQ page us for answers to frequently asked questions on privacy and account security

We are committed to addressing every privacy-related complaint seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in Malaysia.